Receptionist / Medical Receptionist

Evaluate Health Australia

📍 Location: Liverpool, Sydney NSW
🕘 Hours: Monday to Friday | 9:00 AM – 5:00 PM
💼 Employment Type: Full-Time/ Part- Time

About Us

Evaluate Health Australia is a medico-legal organisation providing high-quality specialist medical assessment services across Australia. We are seeking a professional, organised, and friendly Receptionist to join our Liverpool clinic and become the first point of contact for our patients and healthcare professionals.

Key Responsibilities

• Welcome and assist patients, visitors, and medical specialists professionally.
• Answer incoming phone calls and respond to email enquiries.
• Book, confirm, and reschedule appointments.
• Check patients in and manage clinic flow.
• Maintain accurate patient records and documentation.
• Process referrals, correspondence, and medical paperwork.
• Coordinate with doctors, allied health professionals, interpreters, and external providers.
• Process payments and issue receipts where required.
• Maintain a clean, organised, and professional reception area.
• Provide administrative support to the clinical and management teams.

About You

To be successful in this role, you will have:

• Previous receptionist or medical reception experience (preferred).
• Excellent communication and customer service skills.
• Strong organisational and multitasking abilities.
• High attention to detail and accuracy.
• Confidence using computers and Microsoft Office.
• Ability to work independently and as part of a team.
• A professional appearance and positive attitude.
• Experience with medical practice software is advantageous but not essential.

What We Offer

• Competitive salary based on experience.
• Stable Monday to Friday work schedule.
• Supportive and collaborative team environment.
• Opportunities for career growth and professional development.
• Modern clinic facilities in Liverpool, Sydney.
• Ongoing training and mentoring.

How to Apply

If you are passionate about providing exceptional customer service and enjoy working in a fast-paced healthcare environment, we'd love to hear from you.

Please submit your:

• Resume (CV) at [email protected]
• Brief cover letter outlining your experience and suitability for the role