About the Organisation

Inspire Pakistan is a non-governmental, non-profit organisation implementing community-based and rights-focused programmes in partnership with donors, government counterparts, and other stakeholders. Its work focuses on supporting vulnerable and at-risk communities through accountable, inclusive, and ethical service delivery, with a strong emphasis on human rights interventions, including but not limited to Protection, Education, GBV and MHPSS.

Job Title

 Community-Based Protection (CBP) Coordinator

Reporting to or/supervised by

• Reports to: Programme Manager – Protection
• Directly coordinates and oversees: Head Office CBP team & Field Coordinators (CBP-related functions)
• Technical coordination with: Case Management, MHPSS, GBV, and IM/Data units

Unit

Programme – Community-Based Protection (CBP) Pillar

Duty Station

Head Office (Islamabad)

Purpose

The CBP Coordinator is responsible for providing leadership, coordination, and oversight of Community-Based Protection interventions across all field locations. The role ensures consistent implementation of CBP strategies, quality community engagement, effective supervision of Field Coordinators on CBP-related matters, and alignment of head office and field-level activities with programme objectives, donor requirements, and protection principles.

The position serves as the primary coordination bridge between Head Office and Field Offices for the CBP pillar, enabling regular operational guidance, troubleshooting, and performance monitoring, while escalating strategic, sensitive, or high-risk issues to the Programme Manager.

Key Responsibilities

1. CBP Programme Coordination & Oversight

• Lead coordination of CBP activities across all field offices, ensuring consistency in approach, tools, and implementation.
• Provide technical guidance to Field Coordinators on CBP planning, outreach strategies, community structures, and engagement methodologies.
• Ensure CBP activities align with approved workplans, targets, and indicators.
• Identify implementation gaps, risks, and best practices, and propose corrective actions to the Programme Manager.

2. Supervision & Support to Field Coordinators

• Serve as the first coordination and support focal point for Field Coordinators on CBP-related matters.
• Conduct regular coordination meetings with Field Coordinators for planning, progress review, and issue resolution.
• Review field-level CBP workplans, activity schedules, and reports for quality and coherence.
• Provide hands-on support to Field Coordinators in addressing operational or community-level challenges affecting CBP delivery.

3. Quality Assurance & Technical Standards

• Ensure CBP activities adhere to protection principles, Do No Harm, Accountability to Affected Populations (AAP), and safeguarding standards.
• Support standardisation and roll-out of CBP tools, SOPs, guidance notes, and reporting formats.
• Monitor the quality of community engagement, OV management, community structures, and awareness activities across field offices.

4. Coordination with Other Pillars

• Coordinate closely with Case Management, MHPSS, and GBV pillars to ensure:
• Effective referrals
• Clear role boundaries
• Integrated service delivery at the community level
• Support Field Coordinators in managing cross-pillar coordination challenges without assuming technical ownership of other pillars.

5. Reporting, Data & Programme Monitoring

• Review and consolidate CBP-related inputs from field offices for internal programme reviews and donor reporting.
• Coordinate with the IM/Data team to ensure CBP indicators, dashboards, and gender-disaggregated data are accurately captured and narrated.
• Analyse CBP trends, community feedback, and emerging protection concerns and escalate critical issues to the Programme Manager.

6. Capacity Building & Team Support

• Identify capacity gaps among Field Coordinators and CBP staff.
• Support the orientation of new Field Coordinators and CBP staff on CBP approaches, tools, and organisational standards.
• Promote peer learning and good practices across field offices.

7. Representation & Coordination (As Delegated)

• Participate in CBP-related coordination meetings, workshops, and engagements as delegated by the Programme Manager.
• Support programme visits, donor missions, and internal reviews related to CBP activities when required.

Other Duties

• Perform any other duties related to the position, as reasonably assigned by the Supervisor or relevant Head Office units, in line with organisational policies and operational requirements.

Qualifications & Experience

• Preferably a Bachelor’s degree in Social Work, Development Studies, Sociology, Psychology, or a related field
• Minimum 1-2 years of progressive experience in protection programming, or humanitarian work.
• Demonstrated experience coordinating or supervising field teams across multiple locations.
• Strong understanding of CBP approaches, community mobilisation, AAP, and referral mechanisms.
• Experience working with refugees or vulnerable communities in Pakistan.
• Strong coordination, analytical, and communication skills.
• Willingness and ability to travel regularly to field offices.

Policies & Compliance

• The position is subject to and governed by the organisation’s policies, procedures, codes of conduct and ethical standards.
• All staff are required to comply with all applicable policies at all times as a condition of employment.