Introduction:

Human Appeal is an incorporated UK charity and a global humanitarian and development organization. We save lives, alleviate poverty, transform and empower local communities whilst championing humanity, impartiality, neutrality, and independence and establishment of self-sustaining development programmes. Our vision is ‘’ to become the global agent of change for a just, caring, and sustainable world’’.

Position Summary:

The incumbent will be responsible to plan and manage the IT/MIS department functions. Includes but not limited to the software development, network management, data protection, trouble shooting, availability and security of data of the organization. Additionally, the role requires frequent liaison with the IT team at the head office to ensure robust technological support and the smooth implementation of systems.

Job Description:

Network Administration:

• Assist with network access, monitoring, control, evaluation and documentation practices used to secure the organization’s network
• Responds to departments’ requests for technical assistance in a timely and professional manner
• Provides technical support for the IT Infrastructure of  Human Appeal Pakistan in development and operational areas of data communications systems including technical analysis, and problem solving
• Provides configuration, design and support of corporate firewalls
• Conducts hardware/software installation including firewalls, Unix systems, routers, switches, hubs, wireless LAN access points, management tools, and other data network related devices
• Updates and resolves network, hardware and software issues as required
• Administers security policies to control access to systems
• Supports acquisition, installation, configuration, maintenance and usage of the LAN/WAN
• Responsible for continuous review of disaster recovery plan to insure completeness and accuracy to restore all applications in the event of a disaster or other interruption of processing.
• Implements security controls for detection and prevention of intrusion attempts or other malicious network activities
• Completes detailed network documentation and utilization reports
• Maintains and controls the system software library
• Obtains and licenses software by obtaining required information from vendors, recommending purchases, testing and approving products.
• Performs other duties as assigned by the immediate supervisor/management time to time.

System Administration:

• Local system configuration and global IT team cooperation.
• Support and troubleshooting for users' systems
• Configuring and maintaining printers
• Kept track of the IT equipment's
• Frequent liaison with the IT team at the head office to ensure robust technological support and the smooth implementation of systems.

MIS Support:

• Develop and analyze software solutions by studying information needs, conferring with users, studying systems flow, data usage, and work processes, investigating problem areas and implement the software development lifecycle.
• Functions as the Database Administrator and has responsibility to define all databases and maintain accuracy and consistency in the data dictionary for all applications in the Human Appeal Pakistan.
• Develop strategies/policies that are to be used in implementation of software and hardware systems in the organization.
• Performs gap analysis in software and network system to determine required changes to core systems of the organization
• Develop new models and restructure the current systems (MIQAS) in PHP.
• Strong understanding of my-SQL database.
• Working knowledge of WAMP Stack and excellent knowledge of c-Panel
• Design and develop data collection tool in KOBO
• Website admiration and maintenances

Job Requirements:

Qualification & Experience:

• Master/BS (honors) IT, software engineering, computer science from a recognized institute/university
• Hands on experience in web development/computer programming languages (PHP, HTML, CSS, Java, JavaScript, MySQL, Dreamweaver, visual studio code, KOBO tool box etc.)
• Minimum 2-3 years of IT/MIS experience with INGO/NGO.