Job Summary

The Communication and Reporting Officer will be responsible for managing internal and external communication channels and producing high-quality reports to support the NGO's visibility, fundraising efforts, and accountability to stakeholders. This role involves developing communication materials, coordinating media relations, and preparing timely and accurate reports on program activities and outcomes.

Job Description

• Develop and implement a communication strategy to enhance the visibility and impact of the organisation's programs and initiatives, targeting various stakeholders including donors, partners, beneficiaries, and the general public.
• Produce compelling communication materials, including press releases, feature stories, newsletters, social media posts, website content, and promotional materials, to showcase the organisation's achievements and raise awareness of its mission and impact.
• Coordinate media relations activities, including drafting media advisories, organizing press conferences, and responding to media inquiries, to promote positive coverage of the organization's work in local, national, and international media outlets.
• Manage the organization's social media accounts and digital platforms, including Facebook, Twitter, Instagram, and LinkedIn, to engage audiences, share updates, and build online communities.
• Support fundraising and donor stewardship efforts by producing grant proposals, donor reports, and impact stories, highlighting the outcomes and successes of the organization's programs and projects.
• Coordinate the collection, analysis, and synthesis of data and information from program teams to produce regular progress reports, quarterly updates, and annual reports on program activities, outputs, and outcomes.
• Ensure the quality, accuracy, and consistency of communication materials and reports, including adherence to organizational branding guidelines, editorial standards, and donor requirements.
• Collaborate with program staff, monitoring and evaluation teams, and external consultants to gather and verify data, evidence, and success stories for inclusion in reports and communication materials.
• Provide communication support and capacity-building training to program staff, partners, and beneficiaries to enhance their ability to document, communicate, and share their experiences and achievements.
• Maintain a repository of communication materials, reports, and multimedia assets, and ensure their accessibility and usability for internal and external audiences.

Job Specification

• Bachelor’s; preferably Master’s degree in Communication, Journalism, Public Relations, International Development, or related field.
• Minimum of 4 years of experience in communication, reporting, or related roles, preferably in the nonprofit sector or international development.
• Strong writing and editing skills, with the ability to communicate complex information in a clear, concise, and compelling manner for diverse audiences.
• Experience in media relations, social media management, content creation, and digital marketing.
• Knowledge of data collection, analysis, and reporting techniques, and experience in producing programmatic reports and donor communications.
• Proficiency in using communication tools and platforms, including the Microsoft Office suite, Adobe Creative Suite, and content management systems.
• Ability to work effectively in a multicultural and multidisciplinary team, with excellent interpersonal and collaboration skills.
• Fluency in written and spoken English; proficiency in additional languages is an advantage.